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Social Security Administration May be Calling or is it a Scam?

Q. I understand that SSA may call me if they need more information to process the Application for Extra Help with Medicare Prescription Drug Costs. How will I know if a call is from SSA and not part of a scam?

A: SSA may call you if some questions on the application weren’t answered or if they can’t read the answer. They may also call you to check any differences between your answers on the application and information they receive from other Federal agencies about your income or resources. When SSA calls you for more information, they should never ask you for bank account numbers, credit card numbers, or life insurance policy numbers. The only time SSA will ask for your Social Security Number is if the number on the application isn’t valid, and they need the correct number. 

If you get a suspicious call from someone claiming to be from SSA, hang up and call SSA at 1-800-772-1213 to find out if the call was real.

www.cms.hhs.gov

 

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